CelcomDigi Bhd and Huawei Technologies (Malaysia) Sdn Bhd have signed a Memorandum of Understanding (MoU) to integrate artificial intelligence (AI) into CelcomDigi’s network, aiming to develop one of Malaysia’s most advanced 4G and 5G-ready networks.
This partnership will focus on incorporating AI into CelcomDigi’s Radio Access Network (RAN), branded as “IntelligentRAN.” The collaboration includes using a digital twin system to test new network models virtually, implementing advanced analytics for proactive network management, and utilizing multiple support systems to enhance network service provisioning and customer experience.
By leveraging AI and automation, the network’s productivity and innovation will be significantly improved, even as network complexity increases. Digital twins will allow large-scale simulations in a virtual environment before real-world application, speeding up innovation while reducing costs and disruptions. Predictive algorithms will support proactive network management to ensure a reliable customer experience, and intelligent orchestration of 4G and 5G resources will provide more tailored and enhanced wireless services.
CelcomDigi’s CEO Datuk Idham Nawawi said, “The country is in prime position to be a regional leader in both 5G and AI development. We are proactively investing to build the most advanced 4G and 5G-ready network in the country to realise this ambition and serve the needs of consumers and enterprises in a new 5G-AI powered age of ‘digital-everything’. With a robust AI-driven network, we believe we are best positioned to deploy a high-performance 5G network to power Malaysia’s digital future.”
Mr Simon Sun, Chief Executive Officer of Huawei Malaysia, emphasised that Malaysia is at the point of inflection for deploying network intelligence as AI technology progresses.
“Our vision is to build intelligent networks across Malaysia, and to achieve this, Huawei Malaysia is evolving beyond being an ICT solutions provider towards a collaborative architect of AI-driven networks. By deploying the IntelligentRAN with CelcomDigi, we will unlock significant business value by allowing for a full integration of AI capabilities across all layers of wireless networks and enable 5G business success,” he said.
Under the collaboration, CelcomDigi and Huawei Malaysia will also explore jointly leveraging cross-domain data convergence from Huawei platforms to gain a comprehensive view of the customer and service lifecycle, enable proactive user experience management and support seamless digital transformation across the company’s network operations.
